Terms and Conditions

BRITISH TRAVEL AWARDS (BTA)– VIRTUAL EVENTS TERMS AND CONDITIONS OF ATTENDANCE AND PARTICIPATION. Effective Date 6 November 2020

The British Travel Awards [BTA] is owned and operated by Park Publishing Company Ltd. These are the terms and conditions (the “Agreement”) governing your participation in any Park Publishing Ltd [Park] owned and operated virtual event, meeting, session, masterclass, show, seminar or conference (the “Virtual Event”). By registering for the Virtual Event you agree to these terms, which form a binding legal contract between the Virtual Event owner and host, British Travel Awards (or “Owner and Organiser”) and the registered participant (“you” or “Participant”). If you are registering on behalf of another individual, it is your responsibility to ensure the person participating is aware of these terms and accepts them. By completing the registration on behalf of another individual you are warranting that you have made the Participant aware of these terms and that they have accepted these terms.


1. Participant Requirements

1.1 Access. Your payment (where applicable) and registration entitles you to access to the Virtual Event for which you have registered. Any and all other costs associated with your attendance shall be borne solely by you, and Park/BTA shall have no liability for such costs.

1.2 Use of Likeness. By participating in the Virtual Event you acknowledge and agree to grant Park/BTA the right to record, film, live stream, photograph, or capture your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to you. This grant to Park/BTA includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use or disseminate the media.

1.3 Virtual Event Content. You acknowledge and agree that Park/BTA, in its sole discretion, reserves the right to change any and all aspects of the Virtual Event, including but not limited to, the Virtual Event name, themes, content, program, speakers, performers, hosts, moderators, venue, and time. The Virtual Event content shall be recorded by Park/BTA and will be accessible to Participants.


2. Prohibited Conduct

2.1 Limitations on Use. By registering for a Park/BTA Virtual Event you agree not to sell, trade, transfer or share your access link and/or code, unless such transfer is granted by the Organiser. By registering for a (paid) Virtual Event, you agree not to share, sell or trade your access. If Park/BTA determines that you have violated this policy, Park/BTA may cancel your access, (retain any payments made by you), report you to law enforcement authorities, and ban you from future Virtual Events.

2.2 Disruptive Conduct. You acknowledge and agree that Park/BTA reserves the right to remove you from the Virtual Event if Park/BTA, in its sole discretion, determines that your participation or behaviour create a disruption or hinder the Virtual Event or the enjoyment of the Virtual Event content by other attendees.

2.3 Recording, Live Streaming, and Videotaping. Participants may not record or broadcast audio or video of sessions at Park/BTA Virtual Events.

2.4 Unethical/Non-Compliant Business Practices. Park/BTA reserves the right to deny participation to anyone who engages in or is reputed to engage in unethical or non-compliant business practices. 2.5 In addition to the requirements and prohibitions set forth in this Section 2, Park/BTA may also exclude any prospective participant from registering for or participating in any Virtual Event, in Park’s/BTA’s sole discretion.


3. Fees and Registration

3.1 Payment. The payment of the fee (where applicable) for the Virtual Event is due prior to registration. If such payment is insufficient or declined for any reason Park/BTA may refuse to allow you to access the Virtual Event and shall have no liability in that regard.

3.2 Taxes. Any fees applied may be subject to sales tax, value added tax, or other taxes and duties which, if applicable, will be charged to you in addition to the fees.


4. Cancellation and Quality Assurance

4.1 Park/BTA strives to provide you with the most productive and effective experience possible. If after attending a Virtual Event you feel there is some way we can improve, please provide us in writing with your comments on the evaluation provided upon arrival. Should you feel dissatisfied with your experience and wish to request a credit or refund (where an advance fee was paid), please submit it in writing no later than 10 business days after the end of the Virtual Event to amanda@britishtravelawards.com We will evaluate individual complaints in a context of collective comments from the Virtual Event. As speakers/presenters are confirmed months before the Virtual Event, some speaker changes or topic changes may occur in the program. Park/BTA is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.

4.2 Cancellations are subject to the entire Virtual Event fee (where applicable). All sales are final. No payments will be refunded or refundable. Please note that if you do not cancel and do not access the Virtual Event, you are still responsible for payment. In no event shall Park/BTA be obligated to refund all or a portion of the registration fee.

4.3 If Park/BTA is prevented from carrying out its obligations as it pertains to the Virtual Event you registered for as a result of any cause beyond its control, or such Virtual Event cannot be Virtually conducted because of a software or issue with the hosting platform or due to acts of God, strikes, labour disputes, government requisitions, restrictions or war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) Park/BTA shall have the right to immediately terminate the affected Virtual Event without liability and shall be relieved of its obligations to Registrant. If the affected Virtual Event is terminated due to a Force Majeure occurrence before the first day of the Virtual Event, then Park/BTA will reschedule the affected Virtual Event and your registration fee will be applied to the rescheduled Virtual Event.


5. Virtual Event Registration Confirmation

5.1 Once you have completed your registration, you will receive your registration confirmation by email. Please ensure that your valid email is entered correctly on the registration form. Be sure to check your junk email box too in case any of your Virtual Event email(s) are caught by spam filters.

5.2 You will receive essential information for registered attendees electronically at the email address and mailing address that are provided on your registration form.

5.3 In addition, you will also be added to the Virtual Event participant list for notifications of future Virtual Events.

5.4 If you would like to opt-out of any of these benefits, a link is provided in each email to provide the ability to opt-out or you may send an email directly to this effect to amanda@britishtravelawards.com


6. Your Privacy Is Important to Us Introduction

This Notice explains how Park Publishing Company and BTA collects and processes your Personal Data. Each time you use our Site, the current version of this Notice will apply. Accordingly, whenever you use our Site, you should check the date of this Notice (which appears at the top) and review any changes since the last version. This Notice is applicable to all Site visitors, registered users, and all other users of our Site. “Personal Data” is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.

By visiting https://britishtravelawards.com/privacypolicy.php (the “Site”), you acknowledge that you have read and understood the processes and policies referred to in this Notice.

How to contact us

If you have any questions or concerns about this Notice, please contact us using the contact section on our Site. Alternatively, you can contact us by sending an email to amanda@britishtravelawards.com


7. Disclaimer of Warranties, Limitation of Liability

7.1 Park/BTA gives no warranties in respect of any aspect of the Virtual Event or any materials related thereto or offered at the Virtual Event and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, and merchantability. The Virtual Event is provided on an “as-is” basis. The views, opinions, and positions expressed by the speakers, attendees, or sponsors at the Virtual Event are theirs alone and do not necessarily reflect the views, opinions, or positions of Park/BTA or any employee thereof. Virtual Event makes no representations as to accuracy, completeness, timeliness, suitability, or validity of any information presented by speakers, attendees or sponsors at a Park/BTA Virtual Event and will not be liable for any errors, omissions or delays in this information or any losses, injuries or damages arising from its display or use. Park/BTA does not endorse, and expressly disclaims all liability relating to, any of the products or services provided by speakers, attendees, or sponsors.

7.2 Except as required by law, neither Park/BTA nor its affiliates shall be liable for any direct, indirect, special, incidental, or consequential costs, damages or losses arising directly or indirectly from the Virtual Event or other aspect related thereto or in connection with this Agreement.

7.3 The maximum aggregate liability of Virtual Event for any claim in any way connected with, or arising from, the Virtual Event or this Agreement, whether in contract, tort or otherwise (including any negligent act or omission), shall be limited to the amount paid by you to Park/BTA under this Agreement.